We’ve received a few customer service calls recently asking if their included Red Pocket SIM card is defective. These customers are able to make calls on their TickTalk, but their App shows that their smartwatch is OFFLINE. Why?! Setting up...

If you are making updates in the TickTalk 2 APP but they are not automatically syncing to your TickTalk 2 watch most likely your watch is OFFLINE. You can easily check to see if this is what is happening by following some easy steps. Read more to learn how!