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We are excited to announce our new Location SmartPin feature, a major update that significantly enhances the user experience with location accuracy for our TickTalk smartwatches. This update is now available for both TickTalk 5 and TickTalk 4, addressing user concerns and improving overall system performance.  

We’ve heard your feedback about occasional location inaccuracies, often caused by weak GPS signals indoors or lower precision from Wi-Fi and cellular tower data. To address this, our latest app versions (iOS 5.2.0 and Android 5.1.1) introduce advanced Location SmartPin technology.

Why SmartPin Matters

Location accuracy has long been a challenge for kids’ smartwatches on the market. While TickTalk’s advanced location algorithm already outperforms other brands, occasional location inaccuracies can still occur due to weak GPS signals indoors or reduced precision from Wi-Fi and cellular tower data.

In response to customer feedback, we’ve developed Location SmartPin to address this challenge. This groundbreaking feature ensures even greater location accuracy, giving parents the peace of mind they deserve.

How It Works

TickTalk’s advanced SmartPin Location Correction has you covered. If the app shows an incorrect location:

  1. Simply tap the SmartPin button.
  2. Adjust the pin to the correct spot (e.g., School or Home) and label it.
  3. Confirm your update, and let our intelligent algorithm do the rest—learning from your feedback to continuously refine and improve location accuracy.

From then on, your corrected location will appear automatically, delivering smarter and more precise tracking every time.

Watch video here

Peace of Mind, Redefined

At TickTalk, we care deeply about all our users and their experience. That’s why we’re proud to offer this feature as a free upgrade for all TickTalk smartwatch models and app users. Whether you're ensuring your child arrives safely at school or keeping track of them in a crowded park, SmartPin delivers reliable and accurate location tracking that parents can trust—at no extra cost.

Testing the New SmartPin Feature

If you already have an active TickTalk smartwatch, here’s how to start using the SmartPin feature:

  1. Go to your watch Settings > Wi-Fi to connect to Wi-Fi.
  2. Then navigate to Settings > OS Update to update the watch to the latest OS version.
  3. On your phone, update to the latest version of the TickTalk app from the App Store.

Once updated, you’ll be ready to experience the benefits of SmartPin!

    This update reflects our commitment to continually improving our products and responding to user needs. By implementing GPS Location SmartPin, we aim to provide peace of mind and a better overall experience with TickTalk devices. Be sure to keep your devices up to date to enjoy these new capabilities!