If you purchased a TickTalk 4 Charging Dock, be sure the silver and red buttons are facing up towards the ceiling and the pins on the back of the watch and the Charging Dock line up.
You can watch this helpful GIF for a visual on how to properly connect your TickTalk 4. Need additional help? Reach out to our Support Team here.
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How to easily switch over your TickTalk 3 to your TickTalk 4
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