Blog
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids by imposing requirements on operators of websites and/or online services that are directed at or collecting personal information from children under...
Does TickTalk get parental consent before collecting any information from my child?
Yes! We notify parents directly and get parents’ verifiable consent before collecting any personal information from your child. We encourage you to read our Privacy Policy for a detailed breakdown of exactly what information we collect, how we use that information, and...
Yes! TickTalk is not only COPPA compliant, but also one of a few kids smartwatch phones to be partnered with an FTC-approved Safe Harbor Program to be COPPA certified!
What does it mean to be COPPA compliant?
We follow the FTC's Children's Online Privacy Protection rules including: 1) Getting verifiable parental consent prior to collecting any information from your child; 2) Clearly and comprehensively describing what personal information is collected, how that information is used, what third...
Is My Red Pocket SIM Card Defective?
We’ve received a few customer service calls recently asking if their included Red Pocket SIM card is defective. These customers are able to make calls on their TickTalk, but their App shows that their smartwatch is OFFLINE. Why?! Setting up...