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For parents seeking peace of mind while their kids enjoy being kids, accidents are an inevitable part of life. Introducing an extended warranty plan as part of TickTalk Wireless monthly plans, we aim to alleviate worries about unforeseen mishaps. Our extended warranty will safeguard against accidental damages from handling (ADH).

Families now have the option to seamlessly include the monthly extended warranty payment directly into their cellular plan, at a nominal cost. TickTalk Wireless offers two plans, both inclusive of the extended warranty:

Essential Plus Plan: $14.99

  • 1GB of Data
  • Nationwide 4G coverage
  • 1000 min of Talk
  • Unlimited in-app texts
  • Extended warranty included

Premium Plus Plan: $19.99

  • Unlimited Data
  • Nationwide 4G coverage
  • Unlimited Talk
  • Unlimited in-app texts
  • Extended warranty included

ADH coverage encompasses unintentional actions or mishandling by the user, such as drops, spills, or incidents during regular usage. It does not cover lost or stolen watches.

If you choose to stop your extended warranty coverage you can simply downgrade in your TickTalk Wireless Portal at any time. Please note, the extended warranty remains active for up to 24 months. Beyond this period, your account will automatically transition to either the Essential Plan or Premium Plan, depending on your current subscription.

New TickTalk Wireless Users

This newly introduced extended warranty is exclusively available to new TickTalk 5 users configuring their TickTalk Wireless cellular plans for the first time. If you initially opt for a plan without the warranty and later wish to upgrade, you have a 30-day window from the TickTalk 5 purchase date to make the switch to a plan inclusive of the extended warranty.

Existing TickTalk Wireless Users

We will still allow all existing TickTalk users that have purchased the TickTalk 5 to change their plan to include the extended warranty within the parent portal. You will have 30 days from the TickTalk 5 purchase date to make the switch to a plan inclusive of the extended warranty.

For any inquiries, our customer service team is readily available. Feel free to reach out to us at support@myticktalk.com.